How to Submit support question

Moderator: Oren.R

Ron.D
Posts: 151
Joined: Wed Dec 31, 2014 11:19 am

How to Submit support question

Postby Ron.D » Sun Jan 04, 2015 6:22 am

Hi
Support questions can be sent to support@variscite.com or can be posted to the relevant forum.
Please make sure the following information is included to accelerate the cycle.
1. SOM version number. For example VSM-MX6-513-3.
2. Your build system version. For example Yocto V5 or Android KitKat V2.
3. Linux version information:
$ cat /proc/version
$ cat /proc/cpuinfo
4. Detail logs of command you executed to create a build issue or complete boot log in case of operating system issue..
5. Detail description.

Thanks, Variscite support team.

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